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Insight Case Studies

These case studies are drawn from our 10+ years in business. We have organized these in chronological order with most recent example first and tags identifying major functions.

Please contact us if you require further examples or more details.


Medicare Supplement

A rapidly growing health insurance company specializing in Medicare Supplement approached Insight to help address gaps in the information available to the CEO. The project was quickly adopted by the actuaries, who saw an opportunity to improve their statutory filings with automated calculation of loss ratios.

When the marketing department realized that loss ratios were available for the sales channels, from the agency right down to the individual agents, they quickly used it to manage and improve the quality of sales. Even though the data would not be statistically credible at an individual level, it proved invaluable in managing sales quality and providing feedback to agents.


Experience Studies

A large international insurer needed to update their mortality and lapse study process. Their current process did not cover all their business and a system conversion threatened the studies that were currently available.

Insight Enterprise handles mortality, lapse and any other exit reason as a single process; deaths and lapses are simply exits with different exit reason. Insight's ETL (Extraction Transformation and Loading) process consolidated data from multiple distinct sources, including legacy systems, resulting in a uniform view of data.

In addition to the benefits that were derived from the cleansed data, the company discovered that the supporting analytics, in particular Policy Movement, provided reports they had attempted to produce from an earlier data warehouse project. The prior project had failed due to the unanticipated complexity of changes over time, this is not an issue for Insight Enterprise due to our unique temporal data model.


Valuation Data Management

An early project for the Insight team involved restructuring the data management and experience study processes for a fraternal insurance company. This project included consolidating multiple valuation systems that had been used for different lines of business to the GGY Axis system and to use the data warehouse to feed data to and from Axis.

The project was a great success, resulting in greater confidence in the data, improved turn around times and significant cost savings.

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